Care guide for products

Parts with electrostatic or polyurethane paint finish

To maintain the vitality and durability of polyurethane and electrostatic paints on your products, follow these specific steps:

Proper use: Avoid exposing painted surfaces to the outdoors, as these paints are not designed to withstand outdoor conditions.

Cleaning: Use a soft cloth dampened with soap and water to clean painted surfaces. Avoid using harsh chemicals such as thinners, paint removers, or solvents, as they can damage the paint.

Warranty

Duration: Six months for paint defects. These warranty periods begin on the date of invoice or product delivery.

Coverage includes:

• Defects such as paint peeling that occurs without the intervention of chemical agents or solvents.
• Scratches detected upon receipt of the product.

Warranty exclusions:

• Corrosion or structural damage caused by exposure to rain, salt, or other chemical residues present in the environment.
• Normal wear and tear of the paint due to time or the use of creams and polishes that may alter the original appearance.
• Scratches in the paint caused by misuse or accidents such as splinters or scrapes.
• Paint peeling due to the tightening of nuts.

By following these recommendations, you can preserve the quality and finish of your products, keeping them as standout pieces in any environment.

Parts made with a metal structure

To keep the metal structures of your products in optimal condition, it is essential that you follow these guidelines:

Proper use: Metal products are not designed for outdoor use. It is important to place them indoors to preserve their integrity.

Finish care: Depending on the finish of your product, be sure to follow the specific care recommendations mentioned above. This will ensure that your metal structure remains in good condition over time.

Warranty

Duration: One year. These warranty periods begin on the date of invoice or delivery of the product.

Coverage includes:

• This warranty covers structural defects that may prevent the proper use of the product.
• It also covers the detachment of rods due to natural causes, ensuring the functionality of the piece.

Warranty Exclusions:

• Rod detachment caused by misuse of the furniture or strong impacts on the structure is not covered.

By following these recommendations, you can ensure that your product retains its functionality and aesthetics, remaining an essential and durable part of the environment you have created.

Leather upholstered products

To keep your leather items in top condition and extend their lifespan, follow these simple steps:

Cleaning: Use a damp cloth to clean the leather. Avoid harsh soaps, abrasive sponges, or cleaners that could damage the finish of the material. Do not use sponges, brushes, or stain removers.

Regular moisturizing: After cleaning, apply a leather moisturizer (available in our stores). This will help maintain the flexibility of the material and prevent cracking. Make sure the leather is not damp and avoid exposing it to intense heat or direct sunlight.

Proper Use: Do not soak or wash your leather items in the washing machine. Soaking can damage the color and finish of the material.

Natural Maintenance: Leather is an organic material with natural characteristics such as veins and scars that add authenticity.

Proper Use: Constant use can stretch the material and change its color with prolonged exposure to sunlight.

Warranty

Duration: One year against manufacturing defects. These warranty periods begin on the date of invoice or delivery of the product.

Coverage includes:

• Defects in steel, iron, or chrome parts associated with leather items.
• Defects visible at the time of delivery.

Warranty Exclusions:

• Changes in leather color due to natural factors or daily use.
• Damage caused by stains, direct exposure to sunlight, or improper care.
• Repairs performed by third parties, as well as damage due to improper installation.

Fabric upholstered products

To keep your fabric products in optimal condition and preserve their original appearance, follow these steps:

Cleaning: Clean the fabric with a soft, damp cloth. Avoid using strong soaps or abrasive products that could damage the fibers. Choose specific fabric soaps, which are formulated to protect and maintain color and texture. Do not use sponges, brushes, or stain removers that could affect the fabric's surface. These items can cause premature wear and color loss.

Proper use: When washing, choose products designed for fabric care. This will help prevent wear and discoloration, extending the life of your items.

Scent: We recommend using an aromatic mist (available in our stores) every 8 days. Spray 12 to 20 inches from the surface to avoid stains.

Warranty

Duration: Six-month warranty against manufacturing defects. These warranty periods begin on the date of invoice or delivery of the product.

Coverage includes:

• Fabric defects that are evident at the time of delivery.
• Manufacturing defects visible in seams or faulty finishes.

Warranty Exclusions:

• Damage or changes in fabric color due to natural factors, daily use, or exposure to direct light.
• Stains, tears, or discoloration caused by improper care or cleaning.
• Repairs performed by third parties.

Wood Products

Wooden furniture maintenance:

Cleaning: Use a soft, slightly damp cloth to clean the wooden surface. Avoid using abrasive products that could damage the finish.

Regular moisturizing: Every three months, perform maintenance by applying a special wood product (available in our stores) with a clean cloth. This will help preserve the shine and natural texture of the material.

Proper use: Keep your wooden furniture away from direct sunlight. Prolonged exposure can damage the finish and cause cracks over time.

Warranty

Duration: Six-month warranty, starting from the date of invoice or delivery of the product.

Coverage:

• Defects in the wood that are not the result of misuse.
• Defects visible at the time of delivery.

What is not covered:

• Damage or cracks caused by direct exposure to sunlight.
• Stains, scratches, or discoloration due to improper care or inadequate conditions.
• Repairs performed by unauthorized third parties.